No matter what you’re trying to move or why you’re trying to move it, getting a good removal company can make all the difference. Rather than stressing about how you’re going to move everything, whether something is going to get damaged and wondering whether everything is going to arrive on time, you can relax knowing that your possessions are in the hands of somebody who knows exactly what they are doing.
- What do you need to move?
The type of company you hire to move your belongings will depend entirely on what it is that you need moving. If you need a specialist item, such as a piano, to be moved from one location to another, you should hire specialist piano removal companies who will be able to use the correct equipment and handle the instrument with the necessary level of car. Car transport interstate Sydney to Melbourne, for example, requires a company with the right equipment and transportation for moving cars and other vehicles.
- Are the reviews good?
Always check out reviews before hiring a company to do any work for you. You can learn a lot from reading customer reviews, and people will be brutally honest online if something hasn’t gone well. Rather than being put off by one or two poor reviews, go with the general consensus – if it’s mainly positive, you’ll probably be safe.
- How much do they charge?
Never choose a company just because they’re offering the lowest price – they might need to knock their prices right down just to tempt people to choose them over the better companies. Likewise, just because a company is charges high rates doesn’t mean that they’re going to be the best.
- Do they have availability when you need them?
If you’re moving from one place to another and you’re renting a property, which has a move-in date, it’s important that you stick to a schedule. When choosing a removal company, make sure they have availability on the days that you need them, otherwise you’ll have to shop around some more and find another one.
- What is the customer service like?
Again, this is something that you will be able to work out from the reviews which other customers have left, but you can also find out more by looking on the company website. Companies which are constant customer service (24/7 is ideal) are usually very keen to provide a great service and will go the extra mile. However, even if the opening hours for customer service aren’t 24/7, they should have several methods of contact and answer your call within no more than a few minutes.
- Are they concerned about the specifics of your move?
A good company will be very concerned about when you need to move, how many things you need to move, what the items are and what specific requirements you might have. If you’re speaking to somebody who appears to be rushing you or isn’t too bothered about what you have to say, that gives you a good idea as to what the customer service will be like all the way through.