Mobile applications are now an integral part of any Integrated Marketing Communication (IMC) plan because of the reach they have and the customer loyalty they can breed.
One of the most important aspects for companies providing services or products is customer loyalty. Retaining your customers will inevitably mean that you are taking a slice of the market share in your industry and making sure that your competitors do not get a piece of that pie. Currently, mobile applications are one of the best ways to make sure this strategy works.
Companies like this one that specializes in web design London are the perfect way to give your business the best mobile development along with web design that works on multiple platforms.
Let’s imagine you are a hairdressing company. You probably won’t want to spend a ton of cash on a mobile app because you don’t see the benefits. However, do you take email bookings? If yes, then you are part way there to having a great business model based around convenience. On the other hand, if we said you could simplify even an email booking system.
Almost everyone has a Smartphone, so why not have an application that allows people to book their favorite hairdresser at a time that the hairdresser is available. A mobile app would show when the person is available throughout the days, weeks or months and allow people to make the booking via the app. This is far more convenient than too and throws messages via email, and furthermore, the process can be totally automated.
Let’s also take a gym as another example. With health and fitness clubs popping up all over the world, due to the new craze and education in respect to keeping fit, providing customers with a way to pre-book facilities, memberships, receive newsletters and take advantage of promotions can be conveniently rolled into one neat application.
Now we can look into other options such as product or fashion shopping. Even a small shop can compete against the big guns something as simple as a mobile app. Publish your stock and sizes on the app – publish discounts, let people know in advance of a promo day you may be having or a bargain basement old stock clear out sale.
In essence, what you can take from this is that the more you give your customers an easy way to interact with your business, the more they will look you up when they have a desire that needs to be fulfilled. Having a convenient and user-friendly app at hand will most certainly give them the option to browse your offering first. For more information or advice check out this web design company in London.
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