For any successful business, customer support should always be on top of your list. You need to show your clients that you value and appreciate their presence by making their shopping process as seamless as possible. One of the ways in which you can prove to your buyers that you care is by offering them a tracking option. This allows them to follow up on the items they order from you until they get to them. They will want to know how far the products are from them, and this, in return, gives them peace of mind. With Magento 2 update order status, everything gets more manageable, both for you and the buyers. This easy-to-use tool allows you to create as many statuses as possible and ensure that your customers are updated in every step.
The main factor that contributes to better customer service is by promoting time management. How can you use this Magento extension to save time?
Fast order editing
If you are looking for an excellent way to edit orders without having to cancel the whole thing and creating new orders, this tool is precisely what you need. With the order editor, customers can easily edit their orders in terms of products ordered and the shipping method. You, on the other hand, can quickly change the order status without going through much hassle. Buyers can add new items to their existing order, change the quantity of the items, or remove a particular product from it without canceling the entire order and redoing it again. This is a significant time-saving factor.
Quickly track order changes
Once buyers edit their orders, the tool allows you to track the change automatically. A note will be added to those orders showing the changes made. The order status extensions will automatically create an order note indication all the changes records made on particular orders, and the time and date when they were made. With this, you can easily make the necessary arrangements. For example, if the buyer changed the quantity of the products or canceled the products, you can do something about it and ensure that the products are not shipped to the customer. This is definitely another time saving factor.
This is the two main ways in which Magento 2 update order statuses help both the buyer and the seller to save time. When it comes to buyers, they can easily add or remove a product from the order, change the shipping and billing address, and the item quantity. Sellers, on the other hand, can quickly update the prices of particular items, change the shipping methods available, remove order notes, and edit the order status, thus allowing buyers to track the progress. It is evident that other than saving time, the tools help you improve your customer services, thus helping your business grow. Do not be left behind. Look for the best Magento 2 provider, incorporate this tool in your business. Watch just how much it will make running business easier for you and help you maximize leads.
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