Shopify101: How To Cancel a Shopify Account

Do you want to cancel your Shopify subscription?  

We’re here to help!  

If you own a Shopify store and want to know how to cancel Shopify then this guide will help you for the same.  You can do this through your admin dashboard.  Moreover, if you are using any third party services then you may have to contact them for ensuring the correct suspension of your store.  

Note that the cancellation process needs to be done by you only and cannot be done by the support team. You can just ask them for information on how to cancel Shopify.  

Furthermore, if you have any due charges then you are required to pay them before you can proceed to close the store. You can check your outstanding bill and receive a no bill after you have paid the entire amount or don’t have any amount left.  

Make sure that you cancel the individual apps as well otherwise you might continue to bear charges for the same.  

On the other hand, if you haven’t purchased any plan yet and are working on the free trial then you need not do anything for the cancellation process. Furthermore, the cancellation won’t pause the duration of the free trial and it will end the same day as it has stated.  

If you continue after the expiration date of your trial then you are required to purchase a paid plan in order to keep your store running.  

How to pause the Shopify store?  

Making a pause to the Shopify store that you own will make the checkout process useless and the store will remain on the platform at a reduced price of $14. In simple words, your visitors will still be able to view the store and its products but they cannot purchase anything. This comes handy when you require changing products in bulk.  

To continue the sales, just continue the store by purchasing a new plan.  

Here are the necessary steps for various platforms that will give you the answer to the question “How to cancel Shopify?”  

Desktop steps  

• First of all, login to the store as the owner.  
• Then from your admin dashboard, visit the settings menu and then navigate to the option that reads “plan and permission” or you can also visit the account section.  
• Then you will see the store status area and from there just click on the button that says pause store.  
• Then you will be presented with some terms and conditions. Make sure that you read them thoroughly and click on the pause store button only if you agree with these terms and conditions.  

With these steps, your store will be successfully paused and will continue to be hosted on the Shopify platform at a reduced price. Note that you can continue the store anytime you want.  

Let us now see the necessary steps for stopping the store from different platforms.  

iPhone steps  

Once again you need to start with logging in to store as the admin.  

• Then on the Shopify application that you have installed o your iPhone, go to the store section on the menu and then navigate to the settings bar.  
• You will see a section called store settings, you need to select the option of plans and permission under that section.  
• Then you will see the store status section. Just tap the pause button there.  
• Then you will be presented with the terms and conditions. Just click on the pause store button if you wish to pause it.  

These were the steps for iPhone. Let’s talk about other platforms now.  

Android steps  

The steps for android are pretty much the same as that of the iPhone. Let us check them out:  

• Firstly log in to the app with the admin account of your store.  
• Then inside the Shopifyapp open the menu and navigate to the store and then go to the settings section.  
• Under the settings, you will get plenty of options but your point of interest is the store setting. Under the store settings sub-menu, you are required to select the option of plan and permissions and then select the account section.  
• After that, as usual, select the store status section and under that tap on the button that says “pause store”.  
• Then just read the terms and conditions and if you are satisfied with them, click on the pause store button.  

After these steps are followed, you will successfully be able to make a pause in the store. However, the store will still be accessible by the visitors but they won’t be able to make any purchase.  

Let us now have a look at how to cancel the Shopify store permanently.  

How to close the Shopify store permanently  

The steps are pretty much the same as that of making a pause to the store. Let us look at the steps anyway:  

• Firstly login as admin.  
• Next up visit the settings menu and then click on the plans and permissions option.  
• Navigate to store status and then click on the option that reads “sell or close store”.  
• Just click on the close store and finish the process by entering your password.  

Conclusion  

So that’s how you can put a pause or cancel your Shopify membership completely. We hope now you know how to cancel Shopify membership. If you wish to learn more about Shopify then you should definitely check some amazing tutorials by LiquidBlox.