Running your own private medical practice can be a dream come true. You get to enjoy helping patients who you get to see grow as the years go by. However, you can find yourself bogged down when your office doesn’t run efficiently. Here are four great tips for allowing your medical office to run more efficiently.
Use Online Scheduling
In the past, you handed patients stacks of papers to fill out when they came into your office. This not only took time for them to fill out but also took up space in your waiting room. One great way to help run things more efficiently is to offer online scheduling. This not only reduces the number of calls coming into your office but it helps to get information from your clients on their own time. You can have them fill out patient induction forms for things like insurance and health histories before their scheduled appointment. This way, you have all their necessary information before they ever walk through the door.
Use Electronic Health Records
The days of pulling a file out of the filing cabinet to learn about a patient’s history are well over. With digital EHRs like Kareo and similar software, medical providers can have instant access to a patient’s history. This means less time handling physical paperwork and more time getting patients through your doors. With these EHRs, you can comply with federal standards for patient security while making your practice run more efficiently.
Have Patient Appointment Reminders
There’s nothing worse than having to try and reschedule patients or deal with patients not showing up for their appointments. It’s advisable to send out patient appointment reminders to help reduce the number of no-shows that happen. You can send out these reminders via email or text. Asking for confirmation in the reminder message is a plus that way you can be alerted ahead of time if the patient is unable to come to their appointment.
Give Patient Print Out Instructions
One great way to enhance patient experience and decrease the number of redundant callbacks for your staff is to give your patients printed instructions. This should include the diagnosis, reason for their visit, any prescription medications, their instructions, and any follow-up appointments that have been scheduled. It’s very easy for patients to forget bits and pieces of what you’ve told them during the visit, especially if they were in pain. By giving them printed handouts, most won’t need to call back to ask any questions.
There are many actionable ways to help your medical office run more efficiently. The above four are very easy methods that you can implement today to enhance your firm tomorrow. Once you start employing some of these methods, you’ll find it easy to run more efficiently in the future.
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