Management roles are always a challenge, but it can be very rewarding to lead a strong, happy team and create business success together. It is a fine line between being a well-respected authority figure, and someone who might not be taken seriously as a leader, which is why getting your management technique right is essential. Ruling with an iron fist is not always the best way to go as your colleagues are likely to lose respect for you in this case or, at the very least, start to find their job less enjoyable as time goes by. On the other hand, being too relaxed can encourage the wrong attitude in the workplace and could result in certain team members feeling as though they do not need to pull their weight. So, how do you find the balance? Here are some useful tips to help you try to promote a positive atmosphere in the office and manage your team effectively.
Team Meetings
Having regular meetings with your team or teams in the office is an excellent way to keep everyone in the loop. If people are starting to feel left out or that they are lacking guidance as to how you want their tasks to be completed, this can cause difficulty later down the line. Communication is vital, therefore, holding these meetings and allowing individuals to ask questions and share ideas is an excellent way to keep everyone informed. It will also make them feel more included and that their opinions and concerns are respected and heard.
IT Software
In an office, you are going to be using IT software every day. It could be the use of simple things such as work emails or general office network tools, or you could be using more sophisticated programming for design or tech purposes. No matter what you are using, it will be integral to how your office functions and communicates with each other and customers/clients. Therefore, your IT software must always be running smoothly. However, there will be occasions where something goes wrong, and therefore having professional IT support is useful. Experts such as Capstone IT Services (Florida) can help you with any issues you might face with your office IT programming and will be able to get you back up and running as soon as possible.
Regular Training
Staff training is essential, and even for employees who have been with the company for years benefit from refresher courses. As a manager, consider what training courses are available to you and relevant to your role. These could help you improve your management skills or further your knowledge of your job, industry, etc. Monitoring your staff’s progress and identifying those who could use some extra training is also worth your while. Just make sure that when you suggest this, you are doing so in a way that does not make the individual feel as though they are not doing well at their job. Make sure they know it is only a constructive suggestion and that you believe in their potential. There could even be members of staff who request training themselves, in which case you should support them and their desire to improve.
Appraisals
As well as having regular team meetings, once every few months, you should take the time to meet with your team members individually and hold appraisals. This provides you with the opportunity to privately discuss their progress and performance and offer them constructive feedback on how they can improve and where they are doing well. Appraisals also allow members of your team the chance to speak with you openly about any concerns or grievances they might have about things happening in the office or any personal issues they might be having and need support for. It is a safe space for both of you to discuss matters and to find solutions that work for both the individual, the team, and the business overall.
Competitions and Rewards
Another way to boost morale in the office is by offering your team incentives to hit targets and complete tasks by specific deadlines. By doing work in a competition, it makes the process more fun and enjoyable while promoting a healthy, social aspect of the job. For example, the individual who makes the most sales by the end of them months wins dinner for two at a nice restaurant in town. Alternatively, if you don’t want to turn work into a competition, you could treat the office to an excellent breakfast spread once a month or reward them after a busy couple of weeks by allowing them to enjoy a glass of bubbly or a beer at the end of working Friday. By offering your team these little perks, they will feel appreciated, and it will encourage them to work harder.
Patience
There are many personality traits you need to have to make a good leader, and patience is undoubtedly one of them. Being a manager can be a stressful role as not only are you trying to keep your team happy, but you also need to follow directions from your superiors, too. Even if you are a small business owner and answer to yourself, the pressure of overseeing everything can be overwhelming. With all these things to consider, it is easy to snap at people or perhaps lose your cool at work. However, you must not do this as it reflects poorly on you. Make sure you are maintaining a patient attitude with your team and other colleagues – if you need to take five to calm down, do so.
Confidence
Confidence is another quality all managers should have, but make sure that this does not spill over into arrogance as this will put people off. As a leader, you are the one who needs to make executive decisions about how your team is run and ensure that they are all happy and comfortable with how things are moving forward. If you appear unsure about how to manage a team or make these kinds of decisions, it will only make your team feel uneasy and question your ability to lead them.
It is not easy managing an office or a business but try to remember these tips and use them to help promote a positive work environment and get the best out of your team.
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