In the current climate, one of the biggest risks that your business faces is an outbreak of COVID-19. While other problems can certainly occur, there are few events that threaten more damage to your public image and bottom line than having multiple employees or customers come down with the Coronavirus due to something involved with your business operations. To help restore trust in your business, it’s imperative that you take swift action so that you can begin to move forward.
Shut Down
As soon as it becomes apparent that there is a COVID-19 outbreak tied to your business, the first thing you need to do is shut down all operations. If you don’t take this step, you could face severe penalties for willingly allowing more individuals to be exposed to the virus. When you explain the shutdown to customers and employees, don’t try to sugar coat what’s going on. Be as real as possible so that those affected can receive the care they need.
Alert The Authorities
Immediately after shutting your doors, it’s time to alert the authorities. To help prevent further spread of the virus, the health department will need the contact information of the people who have visited your business so that contact tracing can take place. Although the feeling of having an outbreak occurs because of your business can be gut-wrenching, you can still be a hero when you contact the authorities as quickly as possible.
Deep Clean
Even though COVID-19 can’t live on surfaces for more than a few hours in most cases, it’s still an important image-building move to have your facility deep-cleaned. By utilizing coronavirus disinfection services to do the job, you can show employees and the public that you take this threat seriously and that you’re doing all you can to prevent another outbreak. Putting together a detailed description of all the efforts you’re making and posting it on social media is a great way to help put everyone’s mind at ease.
Analyze Operations
Before you reopen, it’s important to sit down and analyze your operations. You may want to enlist the services of a public health expert to analyze your protocols to ensure they are as strong as they could be. It may be that the outbreak occurred because of something out of your control. However, it’s still a good idea to look over your COVID-19 procedures to ensure they are as airtight as possible
Trying to prepare to protect your customers and employees in a COVID-19 world is hard enough. Trying to navigate the rough waters when an outbreak occurs at your business can be next to impossible. After all, you’re a business owner, not an epidemiologist or a public health expert. That’s why it’s encouraged that you accept all the help you can get so that you can get your business open more quickly and operate more safely in the future.
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