Having a team to manage your IT services is vital if you want to be a competitive business. The world of IT moves so fast. It’s practically a full-time job to keep up with the latest development.
By hiring a managed services company to handle your IT, you ensure that your company won’t get left behind. When getting an IT team, you face a dilemma. Do you hire an in-house team to do the job, or do you hire an outside company?
Both of these options have their own unique advantages and disadvantages. This article highlights the key differences between in-house managed services and outsourced managed services.
The Cost
One of the biggest advantages of hiring an outsourced IT team is that it costs significantly less than hiring your own team. When you hire an in-house team, you need to go through the whole hiring process.
For example, you need to post job advertisements, read job applications and then conduct interviews. This can be a time-consuming process that costs your company a lot of money.
Once you’ve hired your team, you’ll then need to pay them a salary. When everything is going well with your IT system, your team won’t have much to do. This means that you might effectively be paying an IT team to sit around.
On the other hand, when you hire an external company, it’s much cheaper. You don’t need to go through the hiring process, so you save a lot of cash.
Preventive Maintainance
The best part of having an in-house team is that they can do preventive maintenance. This is when they evaluate your computers and look for potential problems. They can then fix these problems before they cause you any downtime.
Of course, an external team might be able to do this as well, but they probably won’t find as many problems as an internal team could. If you want to keep your IT systems running as perfectly as possible at all times, the extra expense of an in-house team could be worth it.
Company Culture
Another thing to consider is how your IT workers will fit into your company culture. Obviously, an external IT team is never going to assimilate into your way of doing things. On the other hand, an internal team will quickly become part of the company.
While it might seem great to have everyone “on the same page,” having a team separate from the corporate culture can be an advantage. Company culture can lead to “groupthink,” which can lead to disaster. Outsourcing it to another company can give you a valuable outside perspective.
Managed Services Could Be Vital to Your Company
As you can see, making the decision between in-house and external managed services isn’t easy. An external company is cheaper and offers an external perspective, but an internal team will probably be more effective at keeping you up and running.
If you want to learn more about other IT-related topics, take a look at our blog section.
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