Tips For Improving Health And Safety At Your Customer-Facing Business

Facing unprecedented challenges due to the COVID-19 pandemic, businesses such as yours have had to quickly adapt to a new reality. Due to the risk of becoming infected with COVID, worker, as well as customer health and safety, has become a major priority. Since your business is one where customers are face-to-face with you and your employees on a daily basis, certain steps must be taken to keep the workplace and those in it safe. To help with this, here are several ways you can improve health and safety at your business during these unprecedented times.

Manage Customer Volume

While your business may still have customers coming and going each day, this does not mean you need to have large groups inside your business. To manage customer volume, you can convert your operations to being appointment-based, allowing customers to book their times online or by phone. In doing so, you limit the number of people in your business at any given time, while also eliminating walk-in customers.

Install Acrylic Shields

Whether it is at your cash registers, desks, or counters where customers would be in close proximity to employees, installing Perspex acrylic shields is a perfect way to still allow the business to be conducted in a safe manner. Able to be custom-designed and cut to specific sizes, these shields offer a cost-effective and easy way to complete transactions while decreasing the chances of germs being spread from person to person.

Clean and Disinfect

While you were of course cleaning your business prior to the pandemic, it has become even more important to do so now. In fact, to maintain high levels of health and safety, it is best that any surfaces in which customers come into frequent contact be sanitized and disinfected upon completion of the transaction. Whether it is a restaurant table, desk, or other areas, this step will keep your business healthy and give you and others peace of mind.

Emphasize Good Hand Hygiene

While it sounds simple, emphasizing good hand hygiene among your employees and customers is sometimes allowed to fall by the wayside. Rather than let this happen, require your employees to wash their hands prior to beginning their jobs, after dealing with customers, and following any rest breaks. Also, keep plenty of hand sanitizers around where they are convenient for both employees and customers, since handwashing may not always be possible.

Once you implement these health and safety steps at your business, your customers and employees will thank you for your efforts, making these minor inconveniences well worth the extra time and money.