Internal customer service (ICS) is often a foreign concept to small businesses, unfortunately, but the larger corporations are all well aware of the importance it holds for a business, and have appropriate ICS strategies in place as well. To know exactly who these internal customers are and how you can […]
Tag: Services
The Many Problems a US Shipping Service Can Solve for You
Are you thinking about ordering something from a US website? If yes, you will have to take into consideration a lot of tiny details. Ordering something from the US retailers is not as easy as you might think when you are located in a different country. Usually, you will need […]
How to Reduce Contact Center Costs and Improve Customer Service
The customer is the life force of every business. Because of that, the most crucial element to maximizing your company’s potential is your relationship with your clients. Even with the most competent staff and the best business model, if customer service isn’t at its center, it’s lacking heart — and […]
Your Business May Need One of These Different Types of Insurance
More than 75 percent of businesses are underinsured, and 40 percent do not have any insurance. What happens if you don’t have the right amount of insurance? Simply put, you could lose everything even if you did nothing wrong. Running a business comes with a lot of choices and learning […]
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