How to Go the Extra Mile to Attract and Retain Customers

You know your products and services are awesome and want to reach as many consumers as possible. However, attracting customers isn’t always as easy as it sounds.

But don’t worry! Here are 5 ways you can go the extra mile to make your business stand out amongst the competition. 

1. Have a Helpful Attitude

Customers appreciate good customer service, and businesses that do well at it can earn between four and eight percent more than what’s expected in their market. 

This means if your business earns $100,000 a year in total, then you could gain an extra $4,000 to $8,000, which you could then use to purchase better equipment, increase your business emergency fund, etc.

Always try to be as friendly and helpful as possible with customers. This way, they’ll be able to find what they need and will want to come back to your business on repeat. 

2. Be Responsible With Your Inventory

If your customers can’t find what they need, then they’ll look elsewhere. To ensure you aren’t losing customers to your competitors, have a well-organized inventory.

This way, you’ll be able to avoid running low or taking on an unnecessary surplus of supplies.

By being responsible with your inventory management, you’ll be better able to succeed in attracting customers and keeping them long term.

3. Know Your Target Audience Well

Learning the basics about your target market is helpful. However, going the extra mile and truly getting to know them well can make a huge difference when attracting customers. 

For example, pay attention to your most popular hours. What makes that timing so convenient for your customers? Are there any other times of day that could get the same amount of business? 

4. Increase Curb Appeal

A nice outside can help you make a positive first impression.

For example, if you have plants, make sure weeds aren’t growing around them. And if the door handle begins to look worn, then make sure to give it a new coat of paint or replace it if needed.

5. Have A Neat Building

Cleanliness is a key factor in keeping customers long-term, especially if you’re in the food industry.

Keeping your building neat can increase your business indoor appeal and just like curb appeal, it can significantly help you in attracting customers. 

Here are some ideas and tips to help you go the extra mile and maximize your indoor appeal potential.

• refurbishing or replacing flooring as needed
• repainting the walls
• keeping restrooms extra clean
• organizing shelves and making popular items easily findable
• sweeping and vacuuming floors on a regular basis
• getting a new doormat
• refreshing your shop window display

Choosing to Go The Extra Mile

Choosing to go the extra mile for customers can make a significant impact on your company. And by putting in your best efforts, you’re setting your business up to stand out in the market. 

Looking for more advice? Then feel free to explore this site to find more helpful articles!