Today, Microsoft Dynamics 365 is both an ERP offering and CRM, but four distinct products composed the legacy Microsoft Dynamics family for enterprise resource planning (ERP) solutions. These were Microsoft Dynamics AX, GP, NAV, and SL. The other components of Microsoft Dynamics 365 are Dynamics CRM, a customer relationship management solution, and Microsoft Dynamics RMS, a retail management system. Their enterprise resource planning tools (AX, GP, NAV, and SL), however, are built for small to large organizations.
Small to midsize organizations often use their solutions made effective for smaller organizations like GP, NAV, and SL. But, some even use their larger ERP solutions like AX to manage their resources, inventory, and to understand financial needs. You can satisfy your financial accounting needs with these tools by handling operations in tandem with a CRM that concentrates on customer accounts for sales, support, and marketing purposes. This helps to feed the business management you find through Microsoft Salesforce automation with a Microsoft ERP like Dynamics NAV.
What’s more, a pre-configured integration between Salesforce and your Microsoft ERPs like Microsoft Dynamics NAV Online offers smooth syncing of data. Through this, you find benefits like instantly boosted operational productivity and efficiency by connecting accounts, customers, records, pricing, and payments. Microsoft ERPs when combined with a CRM like Salesforce even gives a competitive advantage since it can be used without programming intervention and without disrupting business.
In this article, Rapidi shares what Microsoft Dynamics ERPs are and how Salesforce integration with legacy systems through pre-configured tools like RapidiOnline can supercharge your business’ management of resources and customers. When you investigate Microsoft enterprise resource management you’ll see how it benefits your business, but that’s nothing compared to how integration with Salesforce can digitally transform your business. See why you should pursue the easy and quick integration of your most essential tools in this post.
Microsoft Dynamics ERP and CRM Integration with Salesforce
In comparison to the complete functionality of Dynamics 365, Microsoft Dynamics ERP solutions like AX, GP, NAV, and SL are more limited than the full CRM and ERP capabilities of 365. While there are differences between their power, process, design, and data, both concern the task of bringing operational efficiencies to your organization. Review the full comparison below.
Microsoft Dynamics ERP solutions are not CRM tools like Salesforce. Microsoft AX, GP, NAV, and SL are all enterprise resource planning tools that act as an accounting system with the added abilities to manage human resources, supply chains, manufacturing, and more. You can, however, merge these with third-party software vendor products to better fit the needs of your organization in unique and highly competitive, useful ways.
By comparison, Salesforce and other CRM products deal specifically with supporting, attracting, and retaining customers through a systematic ability to manage customer relationships. This helps your marketing, IT, service, and sales teams to work together to give customers value and keep them coming back to your business for a positive experience.
Microsoft ERP solutions also differ in pricing from Salesforce and other CRM solutions. A Starter Pack for AX, GP, NAV, and SL often start from thousands of dollars for a small number of users because of their thorough and wide-ranging ability to manage an organization’s essential operational functions. On the other hand, Sales begins with a mere $25 per month for each concurrent user. Nevertheless, your integration of the two tools comes at a modest starting fee of $300 per month for a pre-configured integration from RapidiOnline.
Considering these points of comparison, integration offers a clear and straightforward way to increase efficiency with a Dynamics ERP and CRM working together.
Using Salesforce Integration with Microsoft Dynamics ERPs
Taken together, Dynamics ERP integration brings in Salesforce to transform how you complete essential tasks and functions at your organization. It means boosting efficiency by reducing the amount of duplication of data entry, increasing the visibility of your data, reducing risks in your financial accounting, and even improving decisions made by leadership.
A pre-configured Salesforce integration like RapidiOnline instantly syncs Dynamics ERPs with Salesforce to reduce these redundancies and to automate processes. Quickly, you can see the competitive advantage of better automation, data entry, and decision making.
Create Salesforce Automation with Microsoft Dynamics ERPs
Rapidi designed the RapidiOnline connector to integrate your systems and data warehouses simply and easily for organizations that do not wish to struggle with manual coding and programming of integration over weeks or months of work by IT teams. Avoid hiccups, setbacks, and blocks from integrating your systems like Navision integration by choosing a pre-configured tool for simple integration across ERPs and CRMs.
Learn about RapidiOnline and our pre-configured integration allowing for automation between Salesforce and Microsoft Dynamics ERPs.
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