Business| Startup | TECH
Are you giving your customers the best service possible? If you’re not, you could be in serious trouble! Around 92% of customers say that they would stop purchasing from a company after three or fewer poor customer service experiences. You cannot afford to turn off your customers with poor customer service. If […]
According to surveys, consumers will spend over $3 billion on ecommerce by the end of 2019. Considering the recent loss of several well-known high-street brands, this doesn’t come as a surprise. As the online market keeps growing, high street retailers have faced tough times in recent years. With iconic brands […]
In today’s business world, customer data is invaluable. Your ability to mine, store, and analyze this data directly impacts your business on many levels. If your business is like many others, you may have accumulated an incredible amount of data, and it may seem as though the volume of data grows […]
You know your products and services are awesome and want to reach as many consumers as possible. However, attracting customers isn’t always as easy as it sounds. But don’t worry! Here are 5 ways you can go the extra mile to make your business stand out amongst the competition. 1. Have a Helpful Attitude […]
It is only after starting a business that you start understanding how much little things matter. Things that seem small are big and require you to spend huge amounts of money to do them. You have to work on every aspect of your business that could contribute to your good […]
The customer is the life force of every business. Because of that, the most crucial element to maximizing your company’s potential is your relationship with your clients. Even with the most competent staff and the best business model, if customer service isn’t at its center, it’s lacking heart — and […]
You can keep acquiring new customers every now and then but it is your loyal customers that keep those revenues flowing in. As per research loyal customers happen to spend 67 percent more than the occasional customers. This makes it crucial for every business to focus on increasing customer loyalty. […]
For most businesses, your customers will be your main source of revenue, and the chances are, without good customer service, your customers are likely to look elsewhere – giving your competitors an opportunity to steal your customers. Good customer service is the backbone to many business’s success, but it’s […]
If there is one department that every business needs to have, it is the call center. While most people think of call centers as places where customer service agents sit and receive calls, it is only one form of call center. Some companies can have separate call centers for sales […]
Want to enhance your call center agents productivity or boost the efficiency of your call center? Introducing call center software is the ideal solution! Whether there are issues in your call center, using a right software has huge positive impact on the call center productivity. It helps in improving communication […]
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